Terms of Service Agreement

We hereby grant you a non-exclusive license to access and utilize the Services under this Agreement. As part of our offering, we may provide you with programming interfaces (APIs), access tokens, HTML scripts, data migration utilities, or other relevant software (collectively referred to as "APIs"). You maintain complete responsibility for administering your users' accounts and ensuring their adherence to this Agreement.

Our Services are subject to ongoing development and modification. Unless explicitly stated in a Service Order, we provide no guarantees regarding service quality, stability, availability, or reliability.

We maintain a security program aligned with industry standards, designed to: (i) safeguard the security and integrity of Customer Data; (ii) protect against security threats or hazards to Customer Data; and (iii) prevent unauthorized access to Customer Data. The term "Customer Data" refers to any information, content, or materials that you or your users submit through the Services.

We reserve the right to monitor Service usage patterns to ensure compliance with this Agreement, assess operational quality, and implement service improvements.

By accessing our Website or Services, you confirm that you have reached at least 13 years of age and satisfy your jurisdiction's minimum age requirements for digital consent. If you meet the age threshold for access but lack legal authority to consent, your parent or guardian must agree to these terms on your behalf.

You agree to: (i) employ commercially reasonable measures to prevent unauthorized Service access and promptly notify us of any security breaches or Service misuse; and (ii) take responsibility for acquiring and maintaining all necessary equipment, software, and auxiliary services required for Service access and usage.

You are prohibited from using the Services to transmit or provide us with any financial or medical information, or sensitive personal data (including but not limited to social security numbers, driver's license details, birth dates, bank account information, passport numbers, or credit card data). You bear responsibility for all user communications sent via the Services. You agree not to use the Services to transmit any content that: (i) is defamatory, harmful to minors, obscene, or pornographic; (ii) violates third-party intellectual property rights or other laws; or (iii) promotes or constitutes criminal activity.

Professional Support services will be delivered as specified in the relevant Order Form or separate written agreement. Unless otherwise stated, Professional Support is provided on a time-and-materials basis, with fees calculated at our standard rates. You agree to provide reasonable cooperation and information necessary for Professional Support delivery.

We will perform Professional Support in a professional and workmanlike manner, using qualified personnel. While we strive to meet any estimated delivery dates, such dates are approximate and not guaranteed unless explicitly designated as firm deadlines in writing.

Any delays caused by your actions or omissions will extend delivery timelines accordingly. We retain all intellectual property rights in any tools, scripts, know-how, or methodologies used in providing Professional Support.

No confidentiality obligations exist between parties except when explicitly documented in a separate written agreement.

You agree to refrain from the following activities:

• Attempting to reverse engineer, decompile, modify, or create derivative works from the Services' source code, whether directly or through third parties
• Conducting unauthorized security testing, vulnerability scanning, or deliberately compromising the Services' functionality or authentication systems
• Using the Services to develop or create competing products or services
• Redistributing, sublicensing, or commercializing the Services as a standalone offering
• Exceeding API call limits or placing excessive load on our infrastructure that could impair other users' access
• Introducing malicious software, including but not limited to viruses, trojans, or other harmful code
• Using the Services in any manner that violates applicable laws, including export regulations, or exceeds the scope permitted by this Agreement or your order form

We provide two specific warranties:

1. Performance Warranty: The Services will function substantially as described in our documentation and maintain core functionality during your subscription period
2. Professional Services Warranty: All professional services will be delivered with appropriate skill and professionalism

For verified warranty breaches reported by customers, we will make reasonable efforts to resolve the issue. This represents your sole remedy and our exclusive liability regarding warranty matters.

We reserve the right to modify or discontinue third-party integrations at our discretion.

Subject to applicable law, neither party will be liable to the other for:

1. Indirect damages, including special damages, incidental losses, consequential damages, punitive damages, business interruption costs, lost profits, and usage losses, even when advised of their possibility.
2. Any total liability exceeding fees paid in the previous 12 months (the "ordinary cap").

Exceptions to these limitations include: indemnification obligations, gross negligence, willful misconduct, intellectual property rights violations, and customer's payment obligations.

This Agreement starts on the Effective Date and continues until either you stop using our services or we terminate it. After termination, certain provisions naturally survive, including payment obligations, intellectual property rights, confidentiality requirements, technology restrictions, liability limitations, and warranty disclaimers.

We won't use your name, logos, or trademarks in any marketing materials without your explicit written permission. Neither party can transfer this Agreement without written consent, except in cases of complete business acquisition or asset transfer. Unauthorized assignments are void. The Agreement binds all authorized successors and assignees.

Changes require written agreement from both parties. Waivers apply only to specific instances and circumstances. Delayed enforcement doesn't constitute ongoing waiver of rights. This Agreement creates no partnership, joint venture, or agency relationship. Neither party can bind the other. No third-party beneficiary rights are created under this Agreement.

If any provision is found unenforceable, it will be modified to reflect original intent while remaining provisions stay in effect. California law governs this Agreement, excluding conflicts of law principles and the UN Convention on Contracts for International Sale of Goods.

This document represents our complete agreement and supersedes all previous communications. Verbal statements from our staff don't expand warranty coverage or modify these terms. Neither party breaches this Agreement for failures caused by circumstances beyond reasonable control, including natural disasters, acts of God, labor disputes.